Privacy Policy

Last Updated: October 25, 2025

Introduction

Lumen Alto Consulting ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Information We Collect

Information you provide to us:

  • Name, email address, company name, and phone number when you submit a contact form.
  • Information you provide in your messages or service requests.
  • Any other information you choose to provide when communicating with us.

Information collected automatically:

  • Browser type, device type, and operating system.
  • IP address and general location.
  • Pages visited and time spent on our website.
  • Referring website or source.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services.
  • Communicate with you about our services and offerings.
  • Improve our website and user experience.
  • Comply with legal obligations.
  • Protect against fraud and unauthorized access.

Data Sharing and Third Parties

We use Salesforce to manage contact form submissions and customer relationships. When you submit a contact form, your information is transmitted to Salesforce and stored in accordance with their privacy practices. We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information with service providers who assist in operating our website and delivering services, but only to the extent necessary and under confidentiality obligations.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure data transmission. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to or restrict processing of your information.
  • Withdraw consent for data processing.

To exercise these rights, please contact us at hello@lumenalto.com.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

International Data Transfers

Your information may be transferred to and processed in the United States where our servers and service providers are located. By using our services, you consent to this transfer.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

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